ez77 Privacy Policy

1 Who We Are

ez77 ("we", "us", or "the platform") operates the online betting and casino website available at ez77.vu. This Privacy Policy explains how ez77 collects, uses, stores, and protects the personal information of players and visitors based in the Philippines.

This policy applies to all personal data processed through the ez77 website and mobile application. It should be read alongside the Terms and Conditions, which govern your overall use of the platform.

By registering an account or continuing to use the ez77 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described here.

2 Data We Collect

We collect personal information in different ways — directly from you during registration and account use, automatically through your interaction with the platform, and through identity verification processes required for KYC compliance.

We do not collect sensitive personal data such as medical records, political opinions, or biometric data beyond what is required for standard identity verification under applicable regulations.

3 How We Use Your Data

The personal information we collect is used specifically for the following purposes:

• Account creation and management — to set up and maintain your ez77 player account.
• Identity verification (KYC) — to confirm your eligibility to use the platform, including age and identity checks before withdrawals are processed.
• Transaction processing — to handle deposits and withdrawals in Philippine Peso through supported local payment channels.
• Platform security — to detect and prevent fraud, unauthorised access, duplicate accounts, and other prohibited activities.
• Customer support — to respond to queries, complaints, and account-related requests submitted to the support team.
• Legal and regulatory compliance — to meet obligations under applicable anti-money laundering and data protection requirements.
• Platform improvement — to analyse usage patterns and improve the quality and performance of the platform.
• Communications — to send account notifications, OTP codes, and service updates relevant to your account. We do not send unsolicited marketing emails without your explicit opt-in.

We will not use your personal data for any purpose beyond what is listed here without first notifying you and, where required, obtaining your consent.

4 Legal Basis for Processing

ez77 processes personal data on the following legal grounds:

• Contractual necessity — processing your data is required to fulfil the agreement between you and ez77 when you create an account and use the platform.
• Legal obligation — certain data processing is required to comply with applicable laws, including anti-money laundering regulations and identity verification requirements.
• Legitimate interests — we process some data to protect the security of the platform, prevent fraud, and improve the service, where these interests are not outweighed by your rights.
• Consent — where we rely on consent, such as for optional communications, you have the right to withdraw that consent at any time by contacting support.

5 Cookies and Tracking Technologies

ez77 uses cookies and similar technologies to operate core platform functions, maintain your login session, and understand how the platform is used. Cookies are small text files stored on your device when you visit the site.

We use the following types of cookies:

• Essential cookies — required for the platform to function. These cannot be disabled without affecting core features such as login sessions and account security.
• Analytics cookies — used to collect anonymised data on how users navigate the platform, which helps us identify areas for improvement. These do not identify you personally.
• Security cookies — help detect and prevent fraudulent activity, unauthorised access, and bot behaviour.

We do not use third-party advertising cookies or allow external ad networks to track your activity on the ez77 platform.

6 Sharing Your Data

ez77 does not sell, rent, or trade your personal data to any third party. However, in limited and specific circumstances, your data may be shared with the following categories of recipients:

• Payment processors — to facilitate deposit and withdrawal transactions through supported Philippine banking and e-wallet channels. These providers process financial data strictly for transaction purposes.
• Identity verification providers — third-party KYC service providers may assist in verifying the authenticity of submitted documents. They are contractually prohibited from using your data for any other purpose.
• Technology and infrastructure partners — hosting, security monitoring, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities — where we are required by law, court order, or regulatory directive to disclose information, we will comply with such obligations.

All third parties with whom data is shared are required to handle it in accordance with applicable data protection standards and are not permitted to use it for their own independent purposes.

7 Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period thereafter as required by legal and regulatory obligations. The specific retention period may vary depending on the type of data and the purpose for which it was collected.

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required under anti-money laundering regulations.
• Transaction records are kept for the period required by applicable financial record-keeping obligations.
• Support communications are retained for a reasonable period to allow for follow-up and dispute resolution.
• Technical and usage logs are retained for shorter periods consistent with their operational purpose.

When data is no longer required and there is no legal basis for continued retention, it is securely deleted or anonymised so that it can no longer identify you.

8 Your Data Rights

As a player on ez77, you have rights over your personal data. These rights can be exercised by submitting a request to our support team at [email protected]. We will respond within a reasonable timeframe.

Please note that some rights may be limited where compliance with a legal obligation requires continued retention or processing. We will always explain our reasoning when a request cannot be fulfilled in full.

9 Data Security

ez77 applies a range of technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption on all data transmitted between your device and the platform.
• Encrypted storage for sensitive data including identity documents and financial records.
• Access controls ensuring only authorised personnel can access personal data, and only to the extent required for their role.
• OTP authentication required for account login and withdrawal requests to prevent unauthorised transactions.
• Regular security reviews of platform infrastructure and data handling practices.

While we take these precautions seriously, no online platform can guarantee absolute security. You also play a role in keeping your account safe — do not share your password or OTP codes with anyone, and contact support immediately if you suspect your account has been compromised.

10 Children's Privacy

ez77 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Age verification is part of the registration and KYC process precisely to enforce this requirement.

If you believe a minor has registered on the platform, please contact us at [email protected] so we can investigate and take appropriate action promptly.

11 Changes to This Policy

ez77 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date.

For material changes that significantly affect how your data is processed, we will notify registered players via email or an in-platform notice before the changes take effect. Your continued use of the platform after a policy update constitutes your acceptance of the revised terms.

We recommend revisiting this page periodically, especially if you have been inactive for some time.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please reach out to the ez77 support team:

When submitting a data rights request, please include your registered email address and a clear description of your request so we can process it efficiently. We may need to verify your identity before acting on certain requests to protect your account security.